This Privacy Policy explains how Verdant Studio processes personal data when people contact us, request floral services, arrange consultations, or use the website for wedding bouquets and event decoration.
We may process contact details, inquiry content, event and delivery information, consultation notes, order preferences, payment-related records, and technical data such as device and usage information. For wedding and event projects, we may also process details needed to prepare quotes, confirm dates, coordinate venue access, and arrange delivery or setup.
We receive data from contact forms, phone calls, consultation appointments, and messages related to quotes, deposits, confirmations, and service delivery. We may also obtain limited technical information automatically when the website is used, and we may create internal records from our own communications and project handling.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. We do not rely on cookies to collect more information than is needed for these purposes.
Where cookies or similar tools are used, users may manage them through browser controls and, where available, site-level preferences. Disabling some cookies may affect basic site functions or the way forms and preferences operate.
Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
Requests should describe the data or activity in question so we can assess and respond appropriately. If a request cannot be fully satisfied, we will explain the reason to the extent permitted by law.
We retain personal data for the period needed to handle inquiries, prepare and complete orders, manage project records, and meet accounting or legal obligations. When data is no longer required, we delete it or keep it in a limited form where the law or a legitimate business need requires retention.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We use personal data to answer inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate floral design and seasonal substitutions, manage delivery or studio pickup, handle payment and accounting records, maintain service quality, and meet legal or operational obligations. We may also use limited technical data to keep the website secure and functioning properly.
We may share data with service providers that support website hosting, communications, payment processing, record keeping, or delivery and setup coordination. Where a project requires venue access planning or on-site arrangement, relevant details may be shared with the parties involved in fulfilling the order.
We may share personal data with public authorities, courts, or other parties when required by law, to respond to lawful requests, to enforce agreements, or to protect the security, rights, and property of the business, users, or others.
